Guest lectures from TTI partners, 9-28 september
In September, as a part of “Management of Information Systems” programme, students and all interested persons attended the series of guest lectures held by TTI partners – companies Columbus IT, Aviterra, Client Line. The companies shared their experience on the implementation of CRM class systems on platforms from different vendors.
- Boriss Prudchenko, Columbus IT company – www.columbusit.lv
Enterprise’s CRM-strategy implementation on the basis of Microsoft Dynamic CRM – 23.09.2010
- Andrew Kedrov, Vladimir, Aviterra company, Terrasoft CRM Latvia– www.aviterra.lv
Enterprise’s CRM-strategy implementation on the basis of Terrasoft CRM - 09.09.2010.
Automation of the enterprise’s business processes on the basis of Terrasoft CRM - 14.09.2010.
Examples of implementation of the Service Desk and Call-Center on the basis of Terrasoft CRM - 21.09.2010.
Methodology of the CRM project adoption into an enterprise, risks of the adoption – 28.09.2010.
- Natalja Lihacheva, Client Line company – www.client-line.com
CRM service as a part of marketing" - 21.09.2010.
"Examples of enterprise’s CRM-strategy implementation on the basis of GoldMine software" - 28.09.2010.